posluga

1. servants; domestic staff
   Bogata porodica je imala brojnu poslugu. — The wealthy family had a large staff of servants.
   Posluga u hotelu je bila veoma ljubazna. — The hotel staff were very kind.
2. (in a restaurant, shop) service
   Hrana je dobra, ali je posluga spora. — The food is good, but the service is slow.

A collective noun: used in the singular although it refers to a group of people.