ljubaznost

1. kindness; courtesy; friendliness
   Hvala vam na ljubaznosti i pomoći. — Thank you for your kindness and help.
   Osoblje u hotelu je poznato po ljubaznosti. — The hotel staff are known for their friendliness.
2. (a single act) a kindness; a favour
   Učinio mi je veliku ljubaznost i odvezao me do aerodroma. — He did me a great kindness and drove me to the airport.